Information for Current Residents

Thank you for choosing to reside in our San Rafael apartments! We are pleased to offer our residents the convenience of online access to rent payment services, maintenance service request forms, community policies, pet policy, resident services, community events and the community’s green initiatives. For more information, click on the area(s) of interest listed below.

Contact our Team:

Did we exceed your expectations? Please let us know if a Mission Rock team member brought this value to life by emailing more details regarding your superior customer service experience to pillaraward@missionrockres.com!

Flex splits up your rent into smaller, stress free payments throughout the month.

Pay rent when you want.

Mission Rock Residential proudly partners with Flex. to offer residents the ability to pay rent in a way that best fits their lifestyle. Click the Flex. logo to learn more and sign up.

Mission Rock at San Rafael

415-419-8317

225 Nova Albion Way San Rafael, CA 94903

Pay Rent online at Mission Rock at San Rafael in San Rafael, California

Pay Rent Online

We understand that current events may affect your ability to pay rent on time. Please call your leasing office to discuss payment arrangement options. Our goal is to keep you as a resident and work with you if you are impacted by the COVID-19 outbreak.
Submit a maintenance request online at Mission Rock at San Rafael in San Rafael, California

Maintenance Request

We will be completing maintenance requests as quickly as we can. We appreciate your patience as we observe CDC’s guidelines.
Visit the resident portal for Mission Rock at San Rafael in San Rafael, California

Resident Portal

Resident Portal
View our pet policy at Mission Rock at San Rafael in San Rafael, California

Pet Friendly

Pet Friendly
Learn more about our green initiatives at Mission Rock at San Rafael in San Rafael, California

Environmentally Friendly Green Initiatives

Environmentally Friendly Green Initiatives

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